Privacy Policy of www.sailandexperience.com

SPECIAL CANCELLATION POLICY

Dear Guest,

Due to the unexpected outbreak of the COVID-19 some countries are adopting travel restrictions towards Italy.

Therefore we will re-protect our customer changing our cancellation policy as follow:

• for already booked charters: it is possible to reschedule the charter according to availability in season 2020, if there is a difference in the fare it will be charged;
  

• for all new bookings confirmed until 31st of March: it is possible to pay only the 10% of the charter fare and the remaining deposit can be paid until 30th of April. The balance payment can be paid up to one week before departure;

• for all bookings (already confirmed and new ones): in case where serious emergency measures* are undertaken by the Italian or the customer’s country of origin so to make the customer unable to travel, point 1 will apply.

*in case Italy’s Government or customer’s country of origin should decide travel restrictions towards the region of Campania (flights cancellation or closed border).